Goldcar Fuerteventura — Alquiler de automóviles in Antigua

Reseñas de Goldcar Fuerteventura

• Malena

  Adicional 2016.10.05

  We ended up paying more than 300 Euros for a week rental of a FIAT 500 in wreck condition, nothing to compare with the Smart Four Four that was specified in the booking we made. 71000 km (about 44000 mi) on the clock for this poor little Fiat, which probably never saw a single service in its entire life, broken gear knob, used tires, brakes in terrible condition, and an agonizing motor ... I could also tell about the suspension, or well the absence of it. The shock absorbers were so used that the car was constantly swinging like a gondola, even on straight roads. On top of that it was dirty and dusty (see the dust on the photo of the dashboard).
• Gabriel

  Adicional 2016.09.19

  I was shocked, two minutes before we were talking of 50 Euros for the fuel deposit !!!
• Maria

  Adicional 2016.09.12

  Don't take it!
• Isabella

  Adicional 2016.08.18

  But no, the Gold Car employee, well scam artist should I write, was now pretending that what we had paid online was only the booking fee. Now we had to pay the rest, including extra insurances, local taxes etc.
• Juliana

  Adicional 2016.07.13

  We were absolutely speechless!
• Salome

  Adicional 2016.03.04

  Very bad customer experience, the person at the airport counter tries to scare you into buying special rhodium package. Never had such a bad experience even though I have faced my fare share of sales pitch on excess insurance, pre-buy petrol and upgrades. This one takes the cake
• Aitana

  Adicional 2016.02.11

  He replied with a condescending tone "just beep the remote and you'll see the lights flashing, is that too difficult?" and he left.
• Laura

  Adicional 2016.01.23

  I would like to have give this company zero stars as they will take a huge unreasonable deposit, charge you hidden extras, only finding out about these extras 3 weeks after the hire term.
• Isabella

  Adicional 2015.11.04

  At this moment I was about to let my anger and frustration explode and asked him in an angry voice how I was supposed to find our car.
• Joaquin

  Adicional 2015.06.23

  This is what Gold Car is; a shoddy company that puts up rip-off practices as their standard business model. I hope this review will serve as a useful warning to avoid more people being victims of their scam operations.
• Christopher

  Adicional 2015.05.15

  We were tired, upset and were left with no other choice than to pay the amount those thieves were now claiming, or leave the airport walking. So we paid...
• Paula

  Adicional 2015.05.04

  Definitely a bad company which steal your money. The Bond is taken from your account instead of blocking the value. 2 days after the check-in the bond as been paid back less 134€. They charged me an upper class which i never asked (50€), airport fees (12€), and extra clean (34€).
• Abigail

  Adicional 2015.01.26

  Be very careful with this company. They headline the rental comparison sites with the best rates but when you pick the car up they explain that on top of the cost of renting the car, you'll pay a deposit for the fuel which will be reimbursed minus €23 'tax' if you return with a full tank. After querying it transpires that the €23 is in fact an 'administration fee' or hidden charge. Furthermore on returning the car they identified a small scratch for which they charged €300. I would strongly urge you avoid.
• Maria

  Adicional 2015.01.10

  Victoria, with reference to your response to me below, are you suggesting that I opted in to a €23 'Administration fee'???? Your company's approach to your customers is deliberately misleading and you know it.
• Maria

  Adicional 2014.07.30

  We then went to meet the guy supposed to hand us the car. Don't expect any sort of professional service here. After walking for a while around the parking area rolling our suitcases behind us, we spotted a bunch of thugs hanging around with a basket of keys. They looked more like a gang of crack dealers than employees from a reputable car rental company. But they were obviously a perfect illustration of what GoldCar really is... I handed the rental contract to a guy with sunglasses who did not even address us a single "hello" or any other sort of salutation. He searched his bag for a while, still silent he handed me a key and turned his back.
• Salome

  Adicional 2014.07.28

  It’s truly shocking how they are able to get away with operating in this way, I will never use this company again!!
• Samuel

  Adicional 2013.11.16

  I would gladly give GoldCar zero star, unfortunately this is not possible.
• Juan

  Adicional 2013.10.31

  We booked a car online from Gold Car for a week in prevision of our holidays to Fuerteventura.
• Antonia

  Adicional 2013.10.23

  The price was reasonable (about 70 Euros) and we also paid an extra coverage to have full insurance. When we arrived at the airport, the guy told us that everything was already paid and cleared, but we still had to pay 50 Euros deposit for the fuel. These 50 Euros would be refunded if we returned the car with a full gas tank. It was kind of unexpected practice but we could cope with this. Now came the surprise! When I handed over my credit card I could not believe the amount displayed on the terminal: 238.90 Euros.
• Adriana

  Adicional 2013.07.07

  Now let me share the nightmarish experience we had with these professional scammers during our holiday at Fuerteventura in January 2018.
• Carla

  Adicional 2013.06.18

  Please GoldCar scammers spare us the BS that you already wrote as an answer to the other people you stole money from. I think it's getting well known by now, that you are true scam artists. The best we all hope is that you will get out of business as soon as possible.
• Josefa

  Adicional 2013.04.15

  DO NOT use this hire company as they will go into your bank account and help themselves to any amount they like!!
• Maria

  Adicional 2013.04.11

  Your attitude is disgustingly unacceptable and certainly does not represent the kindness and honesty of all the local people we met in Fuerteventura.